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Yet not, the brand new criticism ended up being reopened once more just after she recorded a great problem to your Gambling Authority. The ball player had been given a partial payment out of €500 from the local casino, but the leftover €3500 of their earnings remained in the argument. The situation was unresolved and you will is waiting for a choice out of the new regulator. I really hope my facts will assist someone else stop scams such I have recently educated.
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Immediately after 20 days, the ball player verified you to definitely their withdrawal had been processed properly. The situation try solved as well as the ailment try designated as the 'resolved' by the Issues Team. The player from Germany was waiting for a payment out of an on-line gambling enterprise for over 8 months, even after several tries to get in touch with customer service. After the guy called the brand new Problems Party, he was informed to wait at the very least 14 days just after asking for the fresh detachment prior to submitting a complaint. The newest Complaints Party then invited the fresh gambling enterprise to participate the new solution of one's criticism. The new casino informed me that the decelerate try on account of financial holidays and you may an improve of your own fee company, and verified that the detachment had now already been precisely repaid.
€step one put = 3 totally free revolves
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Pro knowledgeable technology issues.
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